Dentist In London Blackfriars In Waterloo is Dr Romina at Whites Dental

Dentist Waterloo SE1 - Walking Distance From London Bridge

Your family run dentist in Waterloo & Southwark SE1. Book an appointment.

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Whites Dental Waterloo (Blackfriars Rd, SE1)

Whites Dental Waterloo

Example Icon 0208 616 0590

Example Icon 172 Blackfriars Rd, London SE1 8ER

Whites Dental On Blackfriars Road, Waterloo

London Bridge is a short walk away

Located on Blackfriars Road, Waterloo near the City of London and London Bridge, Whites Dental is a leading private dentist offering high quality dental care. There is a dental hygienist, orthodontist and emergency dentist on staff. As well as catering to all general dentistry needs, we also specialise in personally tailored cosmetic dentistry treatments including composite bonding, invisalign, veneers, teeth whitening, and dental implants.

We are dedicated to providing premium patient care in a welcoming and professional environment. If you’re in central London, near Blackfriars, Waterloo, Southwark, Millennium or London Bridge, visit Whites Dental clinic to discuss your smile makeover.

Our Dental Services: Care For Every Tooth

Whites Dental clinic offers the full range of dental services and care, from root canal treatment to dental fillings, emergencies, cosmetic treatments and hygiene appointments.

Getting To Whites Dental Waterloo On Blackfriars Road

If you’re situated north of the river, near Fleet Street, St Paul’s Cathedral and the City of London, Whites Dental Waterloo is adjacent to Southwark station, just a short tube ride from Blackfriars train station. For those on South bank or near London Bridge, there are easy convenient links to Whites Dental Waterloo from Southwark, Elephant and Castle, Lambeth, Waterloo Road and Waterloo East tube station, making quality dental care easily accessible.

 

Directions from Southwark Station
Directions from London Waterloo Station
Directions from London Bridge 

Address

Globe View House
172 Blackfriars Rd, London SE1 8ER

Email

[email protected]

Opening Hours

Mon-Fri: 9am – 6pm
Sat: 10am – 3pm

Phone Number

020 8616 0590

Dentist London | Whites Dental
Whites Dental London Waterloo SE1 8ER Whites Dental - London - Dr Edina
Whites Dental - London - Smiling patients Whites Dental - London - Dr Kiren

Our Cosmetic Dental Treatments

For London professionals who need to make a lasting impression, our expert aesthetic dentistry creates a natural, inviting smile. Our Waterloo-based dental surgery offers a wide range of cosmetic and restorative dental treatments for teeth straightening, whitening and to fix any dental issues.

Composite Bonding

Perfect for busy City of London professionals who want to achieve a more polished appearance. Composite bonding closes teeth gaps, repairs minor dental issues like chips or cracks and straightens uneven smiles.

Learn more about Composite Bonding here.

Invisalign

Whites Dental is home to one of the top 1% of invisalign providers in the world, Dr Cordia. With her expertise, your personally molded clear invisalign braces will fix orthodontic issues and give you a healthy, straight smile.

Learn more about Invisalign at Whites Dental Waterloo.

Our Smile Results

Teeth Whitening

Brighten your smile and leave a lasting impression. Teeth whitening removes stains and discolouration so you can feel confident in every interaction, from casual conversations to important events.

Learn more about Teeth Whitening.

Veneers

For a natural looking smile makeover that hides staining and corrects misalignment. Our long lasting Lumineers and Emax dental veneers are the ideal aesthetic solution.

Learn more about veneers at Whites Dental.

General Dentistry

Whites Dental is perfectly situated near to the busy City of London and Fleet Street areas, offering convenient access to expert dental care. Our dental treatments include exams (dental check-ups), fitting braces, extractions, gum disease and root canal treatment.

There is a dental hygienist on staff and emergency dentist appointments are available for anyone experiencing a dental emergency.

See Our Dental Results

Cosmetic & General Dental Treatments Prices At Whites Dental Waterloo

Treatments at Whites Dental practice vary depending on service type and the number of teeth being cosmetically altered.

We pride ourselves on offering affordable dental care, with transparent and interest-free payment plans available.

dentist services in London – general dentistry
General Dentistry

As your local SE1 dentist, we accommodate everything from emergency dental appointments to dental hygienist services, surgery, root canal treatments, crowns, bridges, dentures and tooth extraction.

Dental Examination

c.40 mins check-up, dental review and upto two x-rays

£65

Hygienist Clean – Standard

Dental hygiene session includes scale and polish

£85

Emergency Appointment

Targeted consultation to deal with a single issue. Treatment fee extra

£65

White Fillings

Price varies by size and complexity of filling

from £160

Root Canal Treatment

Price is per tooth and depends on complexity

from £345

Gum Disease Treatment

Bleeding gums and advanced gum disease treatments

from £100

Extractions

Price is per tooth and depends on complexity

from £110

Denture – Partial

Price depaends on material selected

from £350

Crowns & Bridges

Prices are per unit and depend on material selected

from £525

dentist services in London – cosmetic dentistry
Cosmetic Dentistry

We are one a no.1 provider of cosmetic dentistry services in London Waterloo, offering invisalign, composite bonding, teeth whitening, braces, veneers and dental implants.

Invisalign

Free Consultation

from £1,695

Fixed Braces

Free Consultation

from £1,695

Philips Zoom Teeth Whitening - Home

Home Teeth Whitening

£235-£350

Philips Zoom Instant LED Teeth Whitening

InSurgery Teeth Whitening

£450

Enlighten Teeth Whitening - Home

Home Teeth Whitening

from £525

Composite Bonding

Teeth Reshaping

from £220

Veneers

Composite and Porcelain Veneers

from £325

Implants

Price is per tooth. Includes Implant & Crown

from £2,100

Facial Aesthetics

Anti-wrinkle Injections, Dermal and Lip Fillers

from £200

Affordable Dental Treatment: Interest Free Finance

Worried about how much your dental treatment will cost? At Whites Dental Waterloo, we keep dentistry affordable with our 0% finance option. Spread the cost of your treatment over 3 to 12 months with flexible, interest-free payments.

You can apply and get approval within minutes. Speak to the dentist reception team to learn more.

01 Example Icon Apply at the Practice

We will send a link to your phone for the required amount.

02 Example Icon Choose How to Pay

Choose how many months to pay the treatment amount over.

03 Example Icon 0% Finance

The credit application is really short, with a decision given in a few minutes.

Book Your FREE Consultation

    Our Team At Waterloo: Care for Every Tooth

    Invisalign Dentist in London Dr Cordia

    Dr Cordia Lam (GDC Registration Number 78948)

    Areas of Expertise – Invisalign, Veneers & Restorations

    Dr Cordia Lam has over 23 years experience as a London dentist. Her specialism is as an orthodontist and cosmetic dentist, and she is committed to always improving her extensive knowledge. As such, Dr Cordia has received advanced orthodontics training and was recognised as a Red Diamond Invisalign Provider from 2018 to 2021.

    As a world-renowned Invisalign expert, she is a registered speaker, board member for Align Faculty and presents regularly at international Invisalign conferences and symposiums in London and Hong Kong.

    Dr Ravinder picture

    Dr Ravinder Varaich (GDC Registration Number 80964)

    Areas of Expertise – Fixed Braces, Invisalign, Dental Implants & Oral Surgery

    Dr Ravinder is a highly experienced dental practitioner specialising in corrective orthodontics, cosmetic dental treatment (anti wrinkle treatments, dermal fillers and chemical peels) and dental implants. As a skilled, private dentist, she prioritises creating personalised, custom dental plans that suit each individual.

    “It’s so important to me that all my patients get what they want and more, so during your first visit with me, I ask that we take time to talk so that I can ensure I am catering to your needs, so that we are not offering you treatments you are not interested in, but also not missing out on something you desire. That way, I can meet your needs at a cost that is affordable and manageable for you.”

    Dr Deepa ,Whites Dental

    Dr. D Chopra (GDC Registration Number 124489)

    Areas of Expertise – Composite Bonding, Invisalign, Restorations & Endodontics

    Dr Deepa is the principal dentist at Whites Dental Waterloo. With 16 years of experience, Dr Deepa specialises in general dentistry and preventative dentistry for families and working professionals, and has completed an advanced course in restorative dentistry.

    She excels at working with patients with dental anxiety, providing a calm and secure environment so that they can feel safe while undergoing dental treatment.

    A Dentist City of London Professionals Trust

    Our Dentist Services

    Frequently Asked Questions

    Are you an NHS or private dental practice?

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    I am looking for a local dentist in Waterloo - should I see a family dentist or a chain dentist?

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    I am a nervous patient - can your dentist be gentle with me?

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    Patient Testimonials For Our Dentist In Waterloo SE1

    Alice’s Smile Makeover With Our Dentist

    Alice Composite Bonding London Main | Whites Dental

    HELLO, I AM ALICE

    “I have to smile a lot during the day. A good smile is very important to me as a result.

    I came to Whites Dental to improve my smile. My teeth have recently been a little stained and a few of them could also benefit from having the edges evened out.

    Dr Edina Jude recommended home whitening to brighten my smile. The whitening gels need to be used every day for two weeks for an hour a day. The results are beginning to show already. Dr Edina Jude also suggested composite bonding to further perfect my smile. I am so pleased with the results.”

    Alice Composite Bonding London 1 | Whites Dental Alice Composite Bonding London 2 | Whites Dental
    Alice Composite Bonding London 3 | Whites Dental Alice Composite Bonding London 4 | Whites Dental
    Alice Composite Bonding London 5 | Whites Dental Alice Composite Bonding London 6 | Whites Dental

    Google 5 Star Reviews

    Thank you so much for last week’s appointment. I have had no pain or problems whatsoever! You are not just an amazing dentist but you have a special skill, with your kindness and non judgemental reassurance. After your treatments I not only feel better about my teeth, I feel better about myself! I have never had a dentist that does that.

    – kate linden

    Dr Edina is extremely skilful in helping her patients. Every time I go there I am just nicely surprised how quickly she manages to fix my filings and how great it is done. I have waited few weeks post work she done to assess the actual quality – and I am very happy. She is also very friendly and make the whole, quite stressful process in itself, quite a breeze.

    – Ella D

    Best dental experience I’ve ever had! The staff are so friendly, the clinic is clean and comfortable and the treatments are very well priced. Edina is very professional and makes uncomfortable treatments quick and painless. Would definitely recommend!

    – Ashley Shaw

    I highly recommend Whites Dental for all your dental needs. The staff are friendly, professional, and provide expert care.

    – Archie Donnelly

    I highly recommend Whites Dental for anyone looking to get fixed braces. The staff are knowledgeable and provide great care. My teeth are now straight and I couldn’t be happier.

    – Miller Saunders

    I had my front upper and lower teeth whitened and bonded with composite veneers by Dr Deepa Chopra at this surgery. The whole experience from start to finish has been pleasant, professional and exceeded my expectations:)) 5 Stars! The whole team at Whites were so welcoming..and my dentist, Dr Deepa Chopra, was friendly, professional attentive and very easy to talk to, and with the constant flow of communication between us during this 6 week process  she very proficiently addressed questions I had.

    I was so impressed  wit her attention to detail with regards to composite bonding process carried out on my teeth, and I am thrilled with the results! It has restored confidence in my smile :)) and I can’t stop smiling:)) Thanks so very much Deepa, and I would not hesitate to recommend you to others😁. Warmest regards

    – Shivali Karia

    I was worried about getting lip fillers, but the team at Whites Dentistry put me at ease and the ultimate outcome was precisely what I wanted. I was very pleased with the whole experience and would highly recommend them to anyone looking for cosmetic enhancements.

    – Owen Hughes

    I had composite bonding with Dr Deepa Chopra this week and I am delighted with the results! Dr Deepa was really good throughout, explaining all my options to me and making sure I was comfortable throughout the process. Really reasonably priced for a London-based dental practice too. My smile is transformed and I’d highly recommend them!

    – Lucy Greaves

    I was in need of some cosmetic dentistry and was referred to Whites Dental. They did an excellent job with the composite bonding, and my teeth now look fantastic. I was really delighted. I am so happy with my new smile!

    – Archibald Burns

    If you’re looking for Invisalign braces, then look no further than Whites Dental. Their team is very professional and always goes above and beyond to ensure customer satisfaction.

    – Jayden Khan

    They are good in their craft and most especially Dr Edina was fantastic in her job and she did a great and awesome composite bonding for me. I’m very satisfy and happy about the job she did for me.

    – jahdel raheem

    Dr. Deepa was so lovely the whole journey through my composite bonding appointments (which I’m extremely pleased with the results) as were the rest of the White Dental staff. Would highly recommend- very clean and friendly.

    – brandon sims

    Whites dental always provides an exceptional service and experience. The location is great and the practice is very clean. I decided on getting the Invisalign treatment and everything from the consultation all the way to after care has been tremendously smooth. Dr Kiren has been flawless with her work, she is extremely patient and attentive towards her patients and she has a firm plan of what is needed. Ordinarily I dislike going to the dentist, but here I found Dr Kiren to be fast and gentle when operating – a real pro. (I would highly recommend.) Because I was so pleased with the results I’ve decided to go ahead with some bonding to finish the look. I’ve been shown the mock-ups and they look amazing, I didn’t think it was possible to transform your teeth in this way so naturally. I can’t wait to have them in. Thanks again to everyone here, I hope to visit for many years!

    – Sandeep Simak

    I am extremely happy with the results of the composite bonding. I have never felt more confident and the results couldn’t be better. Dr Edina is truly a master of her art. She has incredible attention to detail and simply amazing! Thank you so much.

    – Eva Smith

    Very friendly, everyone was very nice. My dentist Ravinder Varaich did a great job. I was a bit nervous but everything went with such ease. Very pleased definitely recommend Whites Dental.

    – Gina Coker

    I have had composite bonding with Dr Edina who has provided excellent service and is extremely friendly. She is amazing! Quick, skilled and professional. Her assistant Alina is very helpful and friendly. As a nervous patient they really make me feel comfortable. I am very happy with the results, smiling with confidence. And the receptionist Nawal she is lovely, answered my questions friendly, replied emails promptly, very helpful. Thank you so much to the Whites Dental super stars! Highly recommend!

    – Lily zhang

    I went to the clinic with my mum who also got her teeth whitened. During my consultation, the doctor kindly explained the procedure which was really helpful as a first-timer to laser teeth whitening. The treatment itself was quick and easy without any sensitivity.

    – Ivy-Rose James

    I just finished my treatment and I am very satisfied with the results. It’s pretty impressive. I had the feeling to have them yellow and now I really feel having them white. Such a nice feeling. I feel clean.

    – Archie John

    I had Dr Edina for a crown replacement and choosing Whites Dental was the best decision. The process was seamless and I knew Dr Edina wanted the absolute best for me. She had reassured me through every step and made sure I was content with the results. Highly recommend!

    – Enni kaneez

    I just spoke to a lovely lady called Nowel at the receptionist desk, she was very helpful and answered all the questions that I had (I had a lot lol). She put my mind at ease as I am very afraid of going to the dentist. Thank you Nowel for your help and really making me feel so much better about everything

    – Zara Hayati

    I had not been to the hygenist for many years and was nervous about going.  My appointment was on time and everything was explained to me before the treatment started.  It lasted about 30 minutes (I think) and I was amazed how different my teeth felt afterwards.  I don’t want to be gross so I will spare the details but it literally felt like a layer of something unpleasent (that I had not noticed before) had been removed and left with with super white sparkly teeth.

    – Matija Barić

    Today I had my consultation with Dr Edina and she was simply FANTASTIC! Both her and her assistant Ola were absolutely lovely and she even gave me a mock-up of what the composite would look like on my teeth and I was totally thrilled. The receptionist was so friendly and the entire practice was spotless. I cannot recommend them highly enough.

    Thank you all so much!

    – Dean Jones

    Dr.Edina is an absolute gem! I got my composite bonding for my chipped tooth and she did an excellent job! Dentist can be a nerve-wracking experience but Dr. Edina was so welcoming and professional which made the situation stress-free! Highly recommend.

    – Christina Eleftheriou

    I had Damon and Invisalign braces with Dr Elliot, plus a crown and some composite bonding. Great experience, highly recommended!

    – Polina Gerasimenko

    Whites Dental
    Privacy Overview

    Whites Dental (“we”, “us” or “our”) are committed to protecting and respecting your privacy.

    The practice respects your privacy and is committed to protecting your personal data. This Privacy Policy sets out how we will do this, taking into account data protection laws as well as our professional guidelines and requirements.

    The data controller is Whites Dental; the Information Governance Lead is Deepa Chopra.

    This Privacy Policy is available on the practice website at www.whitesdental.co.uk/privacy-policy, by email if you contact [email protected] or by calling the practice on 0204 527 3210.

    This policy (together with our Cookies Policy) sets out the basis on which any personal data we collect, or that you provide to us, will be processed by us. It does not include data where the identity has been removed (i.e. anonymous data).

    Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

    You will be asked to provide personal information when joining the practice. The purpose of us processing this data is to provide optimum health care to you by, for example, recommending the most relevant treatment and ensuring your safety by taking your medical history.

    The categories of data we process

    • Contact data (such as name, address, email address, telephone number) for the purposes of corresponding with you, for example, regarding your appointments and treatment.
    • Contact data (such as name, address, email address, telephone number) for the purposes of direct mail/email/text/marketing.
    • Special category data concerning health (including health records, medical history, medication, your doctor’s name and address, warning cards or bracelets, alcohol and drug use) for the purposes of the delivery of safe health care.
    • Treatment data (such as photos, moulds, X-rays, clinical findings) for the purposes of providing you with the best treatment.
    • Financial data (such as credit card details, bank account information, credit history, employment status) for the purposes of processing your payment for treatment(s).
    • Usage data (such as information about how you use our website, products and services) for the purposes of improving the way we provide our treatment and services.

    The ways we collect information about you

    We may collect and process the following data about you in operating the website and performing any of our services and treatment(s):

    Direct
    • Information you give us (including information you give to our Clinical Lead, Specialists, Dentists, Hygienists and Orthodontic Therapists who are contracted to work for us). You may give us information about you by filling in forms on our website www.whitesdental.co.uk or by corresponding with us by phone, email, in person or otherwise.
    • Personal data is obtained when a patient joins the practice, when a patient is referred to the practice and when a patient subscribes to an email list.
    Automatic
    • Information we automatically collect about you. With regard to each of your visits to our website we may automatically collect the following information:
    • Technical information, including the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plugin types and versions, operating system and platform; and
    • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers), and methods used to browse away from the page and any phone number used to call our customer service number.
    From third parties
    • Our Clinical Lead, Specialists, Dentists, Hygienists and Orthodontic Therapists are third parties working for us as contractors, however, they are contractually bound to us with regard to obligations of confidentiality in the same way as our employees and by professional obligations of confidentiality.
    • You may have been referred to us for treatment from Invisalign and we will therefore receive contact data, special category data concerning health, treatment data and/or financial data from them.
    • Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide.
    • We are also working closely with third parties (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
    • We use third-party analytics services (such as Google Analytics) to evaluate your use of the website, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to our website and internet usage. These third parties use cookies and other technologies to help analyse and provide us with data.

    How we share data with third parties

    We may share your Contact data, special category of data relating to health, Financial data, Treatment data and/or Usage data with selected third parties including:

    • Our Clinical Lead, Specialists, Dentists, Hygienists and Orthodontic Therapists.
    • Private health insurance companies (at your request if you are using private health insurance).
    • Credit reference agencies.
    • Equipment providers and laboratories such as Align Tech, Nimrodental, and Ashford Orthodontics.
    • Professional compliance organisations such as BDA.
    • Data storage and transfer platforms such as Microsoft Sharepoint and Dropbox.
    • Our payment platform Natwest.
    • Our practice management and CRM software providers Pearl.
    • Our live chat provider Quriobot.
    • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others such as Facebook.
    • Analytics and search engine providers that assist us in the improvement and optimisation of our site such as Google.

    This is a list of the main third parties with whom we share your personal data. If you would like a full list of third parties who process your data, and their contact details, please contact us using the details set out above.

    We never pass your personal details to a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential.

    If we intend to refer a patient to another practitioner or to secondary care such as a hospital we will gain your consent before the referral is made and the personal data is shared.

    The website may include links to third party websites, plugins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

    Data transferred outside the EU

    • Personal data is stored in the EU whether in digital or hard copy format.
    • Personal data is stored in the US in digital format when the data storage company is certified with the EU-US Privacy Shield.

    Lawful basis for processing personal data

    The lawful bases for processing personal data (including providing your personal data to third parties) are:

    • Consent of the data subject for data relating to treatment, care, our services, processing payment, credit checks, marketing and reviews, improving our services and improving our website (including using data analytics). This will also apply to the storage of personal data for these purposes.
    • Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract such as the provision of the services by us.
    • Processing is necessary to comply with a legal obligation such as financial, tax and contractual laws.

    For consent relating to children and people who may not have mental capacity to give consent, please contact us using the details above for a copy of our Safeguarding and Mental Capacity policies.

    The reason for processing special category data such as patients’ health data is:

    • The processing is necessary for the purposes of preventative or occupational medicine, for assessing the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or management of health or social care systems and services on the basis of Union or Member State law or a contract with a health professional; and
    • Data is processed by or under the responsibility of a professional subject to the obligation of professional secrecy under Union or Member State law or rules established by national competent bodies or by another person also subject to an obligation of secrecy under Union or Member State law or rules established by national competent bodies.

    Purposes for processing personal data

    We (and the third parties listed above) process your personal data for the following purposes:

    • To provide you with our services.
    • To discuss relevant treatments.
    • To provide a safe working environment for staff, contractors and patients.
    • To check your employment and financial status for payment plans.
    • To process payments.
    • To keep you informed of our latest offers, other services we provide and general marketing activities.
    • To obtain reviews and feedback on your experience of our services.
    • To store our data.

    If you would like more information about how your data is processed please contact us by using the details set out above.

    Data retention

    The retention period for special category data in patient records is a minimum of 10 years and may be longer for complex records in order to meet our legal requirements. The retention periods for other personal data is two years after it was last processed.

    You will receive marketing emails until you unsubscribe, either by contacting us or by clicking on the unsubscribe link at the bottom of the email. For details of other retention periods please contact us using the details set out above.

    Your personal data rights

    You have the following personal data rights:

    • The right to be informed.
    • The right of access to your personal data, which enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
    • The right to rectification of your personal data that you consider to be inaccurate. This enables you to have any incomplete or inaccurate data we hold about you corrected.
    • The right to erasure. This enables you to ask us to delete or remove your personal data (however clinical records must be retained for a certain time period).
    • The right to restrict processing. This gives you the option to ask us to suspend the processing of your personal data e.g. if you want us to establish the data’s accuracy or you do not want us to erase it.
    • The right to data portability. If you request us to do so, we will provide to you, or a third party of your choice, your personal data in a commonly used, machine-readable format.
    • The right to object. This enables you to object to the processing of your personal data if you feel it impacts on your fundamental rights and freedoms, however, in some cases, we may have compelling legitimate grounds to process your information which can override your right to object.
    • The right to request confirmation as to whether or not your personal data is being processed.
    • The right to not have a decision made about you based solely on automated processing.

    You have the right to withdraw consent at any time. If you request us to do so, we will no longer process your data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we will not be able to provide you with the services. You have the right to obtain a free copy of your patient records within one month of submitting a request.

    If you are not a patient of the practice you have the right to withdraw consent for processing personal data, to have a free copy of it within one month of submitting a request, to correct errors in it or to ask us to delete it. You can also withdraw consent from communication methods such as telephone, email or text.

    We have carried out a Privacy Impact Assessment and if you would like a copy please contact us using the details set out above.

    If you wish to exercise any of the rights set out above, in the first instance, please contact us using the details set out above.

    You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

    We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

    Further details of these rights can be obtained on the Information Commissioner’s website.

    Data security

    We have put in place appropriate security measures to prevent your personal data from being lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

    We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

    Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

    Comments, suggestions and complaints

    Please contact the practice for a comment, suggestion or a complaint about your data processing at [email protected], or 0204 527 3210 or by writing to or visiting the practice. We take complaints very seriously.

    If you are unhappy with our response or if you need any advice you should contact the Information Commissioner’s Office (ICO). Their telephone number is 0303 123 1113, you can also find other contact options here. The ICO can investigate your claim and take action against anyone who’s misused personal data. You can also visit their website for information on how to make a data protection complaint.

    Marketing by us

    We offer individuals real choice and control. Our consent procedures put individuals in charge to build customer trust and engagement.

    Our consent for marketing requires a positive opt-in, we don’t use pre-ticked boxes or any other method of default consent. We make it easy for people to withdraw consent, tell you how to and keep contemporaneous evidence of consent. Consent to marketing is never a precondition of a service.

    You will receive marketing communications from us if you have requested information from us or if you have signed up via our contact form on the website and, in each case, you have not opted out of receiving that marketing.

    Marketing by third parties

    We do not share your data with third parties for marketing purposes.

    Opting out

    Where you opt-out of receiving these marketing messages, this means that you may not receive messages relating to your appointments or treatment so please let us know by using the details set out above if you would like to continue to receive messages about your appointments and treatment.